Thursday, July 9, 2009

Faster response time means better networking

Recently I spent three days in a training workshop learning 3 notebooks full of information. Yes, there's a lot to know when it comes to small business networking. And I learned one lesson that wasn't even on the agenda. As is likely to happen, many of the attendees have great flashes of inspiration they don't want to forget. Much of this isn't actually in the notebooks - it comes from the other attendees. From super ideas they use in their business to they way they explain something so you finally get it.

Well, at this session, the trainers had every participant stick a large sheet of paper to the wall and write their name on it. You were then given a pad of Post-It notes. The, whenever you heard something you didn't want to forget, you wrote it on the Post-It and stuck it to your piece of paper. All well and good, but what the heck are you going to do with a large paper covered in sticky notes? The trainers asked one volunteer to take all the sheets and type up every idea and note. Then it was emailed to the entire workshop. So, not only did you get your ideas, you got everyone else's highlights and BFOs (Blinding Flashes of the Obvious).

Right now you're probably wondering what in the world this has to do with small business networking. Great question. The answer is the volunteer! Annette volunteered to put this list together for us after our 3 days (Wednesday - Friday). On Saturday morning I logged on to check email and found Annette's email with the aforementioned list of notes in a nice file. Less than 24 hours after 3 days of 8 hour sessions (and a drive back home) she had fulfilled her promise to us. I was very impressed, okay blown away, with her quick turnaround time. I for one had slept in a litte to catch up on some rest. But this gal demonstrated a key to building strong relationships - especially small business relationships. Respond quickly and over deliver on expectations!

You might think that only matters once you get the job, but in fact it matters more in networking and developing your business relationships. If you meet someone at a networking mixer and say you'll follow up to set a meeting or give them that contact information they need...then do it and do it quickly. If the next morning they find an email from you with that link or information or a suggested time to have coffee - how will they think of you? Remember that until someone does business with you, everything they know about how you do business is how you treat them and how you conduct yourself at those mixers, etc. So, trust me that new contact is going to be very impressed with your quick response time. That scores you major points in the credibility category.

Too often these days businesses drop the ball, don't follow through and don't get the job done. When it comes to your small business networking, you can WOW people before you've even talked about your product or service. So, remember that as part of your action plan. Whatever sort of follow up you promise goes to the top of your to do list. You can win even more credibility if you over deliver. Perhaps you didn't promise to send any information, but you do a little research online and find an article that your new business friend might be interested in. Send it to them immediately, no strings attached. Just do it quickly. Make yourself a networking challenge and see how fast you can actually respond.

Follow up is vital in strategic networking. Timely follow up is what will put you ahead of your competion and lead you to profitable relationships! Don't just do it...do it now.

Happy Networking!!

1 comment:

  1. Interesting post,

    Business networking sites are useful for any online business because through them business marketing or the facilitation of the sale of their products or services happen. It’s like a social network for businesses where transactions in sale take place. Online are an array of websites a business could choose from and they offer different benefits and prizes for their members. However, the effectiveness of this system is one thing they have in common. There are also perks in joining business networking sites.

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